IT Support Analyst

Job title : IT Support Analyst
Location : Auckland
Job type : Permanent
Contact name : Sam Phillips
Job reference : SP71772

Our client is a well-established, renowned and busy subcontractor in the construction industry. They are going through a period of growth and are now in need of a dedicated IT Support Professional to join the company. They are looking for someone who has a varied IT background to take control of IT support for the company in-house. The role is a mix of support analyst, systems analyst and project manager.

You will be supporting approximately 100 users across 3 key locations: 2 Auckland offices and a Christchurch office, plus mobile / site workers. You will need to be used to working autonomously and have a high level of IT knowledge, but still not be above helping office staff if there is a printer issue or a problem with setting up computers. Aside from the support side of the role, the person will be expected to take responsibility for researching and leveraging new technologies and cloud systems to enable efficiencies and productivity.

We are looking for:

  • 3+ years in IT support roles – able to provide 2nd and 3rd level support

  • Ability to communicate with IT staff as well as people less IT literate than yourself

  • Understanding of enterprise level IT environment

  • Familiar with agile concepts

  • Any or all of the following: Azure / 365, Sharepoint, SQL, Power platform, other languages like typescript, powershell, python

  • Understanding of networking, WANs, Server, VMware, Citrix, Exchange

  • Willingness to help out on more simple issues like trouble shooting and helping the new guy set up his computer

  • Previous experience with 4D and SQL databases

  • Good team player & positive attitude with plenty of initiative

  • Relevant tertiary qualification is a bonus - but not essential

What can we offer you?

  • Competitive salary of $65-85k, depending on your experience

  • Flexible working hours/days if required

  • Close knit team

  • Supportive and friendly office environment

  • Long term stability in this role

  • Independence and autonomy in your role

To apply for this role send your CV to jobs@roblawmax.co.nz quoting reference SP71772 or call Sam Phillips on 09 951 5010 for more information.